Last Updated: October 2025
At BENZO TRADERS LIMITED, your trust matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with Benzro for furniture, home décor, and related products. We’re committed to keeping your data safe and transparent about how we handle it.
We comply fully with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all customers in the United Kingdom.
Contact Us
📧 Email: support@benzro.com
📞 Phone: +44 7465 272147
🏢 Address: 225 Manchester Road, Thornton Lodge, Suit 5, Huddersfield, West Yorkshire, United Kingdom, HD1 3JG
Who We Are
BENZO TRADERS LIMITED (“Benzro”) is a UK-based online retailer offering premium-quality furniture, including egg chairs, coffee tables, and home décor products. We are the data controller responsible for your personal information under this Privacy Policy.
What Information We Collect
To provide a smooth shopping experience, we collect the following information:
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Personal Details: Name, billing and delivery addresses, email, and phone number.
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Payment Information: Card or payment details (processed securely through third parties such as PayPal, Stripe, or Klarna).
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Contact Records: Any messages sent via email, phone, or our website form.
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Website Activity: IP address, browser type, device info, and pages visited (via cookies and analytics tools).
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Marketing Preferences: Whether you wish to receive newsletters or promotions.
We do not collect sensitive personal data (such as health information) unless required and with your consent.
How We Use Your Information
We use your information to:
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Process Orders: Deliver products and manage your payments.
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Provide Customer Support: Assist with your inquiries or returns.
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Improve Our Website: Understand user behavior and enhance usability.
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Send Marketing: Email promotions only if you’ve given consent.
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Prevent Fraud: Verify transactions and protect your account.
You may unsubscribe from marketing at any time by clicking the link in our emails or contacting us directly.
Who We Share Your Information With
We only share data with trusted partners who comply with UK GDPR:
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Payment Processors: PayPal, Stripe, Klarna.
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Delivery Services: Royal Mail, DPD, and other UK couriers.
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Analytics Providers: Google Analytics (anonymized data).
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IT & Hosting Services: To maintain our secure website.
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Email Platforms: For newsletters (only if you opt in).
We never sell or share your personal data with third parties for marketing purposes.
How We Keep Your Data Safe
Your information is stored securely on UK-based or UK GDPR–compliant servers, protected by encryption, firewalls, and access controls.
Data retention:
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Order details: 7 years (tax law requirement)
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Account data: Until deleted or inactive for 2 years
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Marketing preferences: Until unsubscribed
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Analytics data: Up to 26 months
In the event of a data breach, we will notify you and the Information Commissioner’s Office (ICO) within 72 hours.
Your Rights Under UK GDPR
You have the right to:
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Access your data
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Correct inaccuracies
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Request deletion (“Right to be Forgotten”)
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Restrict or object to processing
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Withdraw consent for marketing
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Request data portability
To exercise your rights, contact us at support@benzro.com or +44 7465 272147. We respond within 30 days.
Cookies and Tracking
We use cookies to improve your experience:
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Essential Cookies: Enable core site features like checkout.
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Analytics Cookies: Help us understand site usage (anonymized).
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Marketing Cookies: Show personalized offers (only with consent).
You can manage cookies via your browser settings or our cookie banner.
Children’s Privacy
Our website is not intended for children under 16. If you believe a child has shared data with us, please contact us immediately.
Policy Updates
We may update this policy periodically. Any major changes will be posted on our website and emailed to you.
Contact Information
Business Name: BENZO TRADERS LIMITED
Website: www.benzro.com
Email: support@benzro.com
Phone: +44 7465 272147
Address: 225 Manchester Road, Thornton Lodge, Suit 5, Huddersfield, West Yorkshire, United Kingdom, HD1 3JG